First Schoolwear is the trading name of Aila C

Incorporation of Conditions

All goods are sold on these conditions. They may only be varied by the parties in writing. Otherwise they will apply to all contracts by First School Wear trading as Aila Collection not withstanding any condition in a customer's offer of acceptance, which purports to vary or exclude these conditions. Any order placed by the purchaser orally (including telephone orders) shall be subject to these conditions.


a) All invoices to customers are payable net 30 days from invoice date.

b) First School Wear (trading name of Aila Collection) are not VAT Registered therefore parties cannot claim VAT back on items where it is applicable.

c) For consumer purchases: all payments are processed by Stripe, your payment card is debited at the time of placing your School Uniform order.

d) All major cards are accepted with all payments are processed securely.

e) When purchasing through the website via the online order form, you (the customer) commit that you are authorised to use the credit/debit card or other payment means for the purchase.

f) All card transactions are subject to authorisation by the card issuer. In the event that the issuer refuses to authorise payment we may cancel the order and will not be liable for any non-delivery or delay in delivery.


a) First School Wear reserves the right to fulfil orders by delivery instalments.
b) No responsibility for goods damaged in transmit or short delivered will be accepted unless thecustomer informs us within 48 hours from time of delivery.
c) All deliveries are subject to carriage charges unless otherwise agreed.
d) All orders will be sent out in a time frame as agreed by the Supplier and the School: As suchcarriage charges are not refundable where the carrier has failed to meet its obligations.

Return of Goods

a) Goods are not sold on a sale or return basis.
b) No returns may be made without prior authorisation from First School Wear.
c) First School Wear cannot accept returns if:
i) The garments are soiled or otherwise unsaleable
ii) The garments have been embroidered by third party embroiderers, where wrong colours have been dispatched.
iii) The garments were made as a special order
d) A minimum handling charge of 15% will apply on returned garments subject to prior agreement, providing they are in their original packaging and are current stock.
e) Returned goods collected on behalf of customers using our carriers are subject to a charge of £9 + VAT per carton.

Title of Goods

a) Property in the goods shall remain with First School Wear until the company have received payment in full of the purchase price for the goods.
b) The risk in goods sold by First School Wear passes to the purchaser upon delivery to the purchaser or the purchaser's agent.
c) Until such time as First School Wear receives full payment for goods supplied, First School wear or its agent shall be entitled at any time to enter the premises of the buyer or any third party where the goods are stored and repossess the goods.
d) First School Wear shall apply the proceeds of the disposal after deduction of all expenses and handling charges in discharge of the amount unpaid by the buyer in respect of the goods.

Accounts (for school & wholesale)

a) Where an order has been accepted by First School Wear prior to an account being opened, payment will be on a pro-forma basis.
b) Invoices must be paid within 30 days from date of invoice.
c) Any accounts over 45 days will be put on stop until payment is made in full.
d) First School Wear reserves the right to charge 2% interest per month on the overdue balance on the account.
e) Personalised items which have been custom designed cannot be returned for any reason unless they are faulty in any material respect. This does not affect your statutory rights if you are contracting as a consumer. Orders for personalised items cannot be cancelled once they have entered the production stage. By cancelling an order before production, you may still incur charges for work that has already been carried out for your order e.g. artwork set/embroidery set up.

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